When things are going south with your septic system, it is time to call in the professionals. Septic issues can be complicated and expensive, so you want to make sure you are getting the best help. Here are a few things to look for when hiring a septic specialist:
1- They have experience. When inquiring about your septic concern, ask the specialist how often they have dealt with something similar. You want someone who has worked and fixed the problem many times before. Don’t let your home or business be an experiment — make sure the company has years of experience behind them.
2- They have excellent customer service. Having someone come and work in your home can be intimidating. If you don’t feel like they are dedicated to helping you, then you are talking to the wrong company. Ask questions upfront, take note of their response time, and directly ask them how they approach customer service. Check out customer reviews online, and if you see something concerning, ask them about it! After they have completed the work, take time to give them a review to help the next customer know what to expect.
3- They are trained and certified. You don’t want just any handyman working on your septic system. Without the right people on the job, things can go from bad to worse. Make sure your septic specialist is trained and certified to install and repair your system.
Here at Southeastern Septic LLC, we have over 10 years of experience and are dedicated to providing quality customer service. We have been trained and certified to install the latest technology in aerobic systems. If you live in the greater Lakeland Florida area, give us a call today!